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Shipping charges are $14.95 on all orders.
**Special Promotion 03.01.10 - 03.31.10 all orders sub-totaling $100 and over will receive free shipping! Promotion only valid on www.designlabonline.com. Promotions subject to change without notice. Promotional offers limited to standard ground shipping to a single address within the Continental US.
An additional cost will be applied to expedited orders.**
All returns and exchanges are subject to our policy below.
WEBSITE RETURN AND EXCHANGE POLICY
We want you to be completely happy with your purchase. Your unworn, unused item(s) may be returned or exchanged within 60 days of ship date. Simply follow the guidelines below. Any defective item or incorrect shipment will be replaced at no shipping charge to you.
Returns:
You can return unworn, unused items within 60 days of ship date for a refund, less the original shipping and handling fees. The refund will include the retail price paid, plus any applicable sales tax.
The customer is responsible for all return freight charges, including duty and tax if applicable. We cannot accept C.O.D. shipments. For your protection, we suggest all returns be sent back to us through a traceable carrier. Most major carriers offer tracking information; however, domestic and international parcel packages are typically not traceable. Refunds can only be issued against the credit card used on the original order.
On the back of your packing slip, note the reason(s) for the return. Enclose your packing slip with the item and ship to:
DESIGNLAB, INC.
Attn: Returns
825 Old Airport Rd.
Greenville, SC 29607
Please allow 10 business days after receipt in our warehouse for your return and refund to be processed. If your refund does not appear on your statement within four weeks or one billing cycle, please call 800-786-7464 for further assistance.
Exchanges:
You can return unworn, unused items within 60 days of ship date for an exchange. Exchanges are only valid for the same item in a different size.
The customer is responsible for all return freight charges, including duty and tax, if applicable. We cannot accept C.O.D. shipments. For your protection, we suggest all returns be sent back to us through a traceable carrier. Most major carriers offer tracking information; however, domestic and international parcel packages are typically not traceable.
On the back of your packing slip, note the reason(s) for the exchange. Enclose your packing slip with the item and ship to:
DESIGNLAB, INC.
Attn: Exchanges
825 Old Airport Rd.
Greenville, SC 29607
Please allow 10 business days after receipt in our warehouse for your exchange to be processed and shipped to you.
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